Frequently asked questions about the Welina Hotel Shinsaibashi NAGOMI.
Click on the question to show/hide the answer.

 1. Accommodation  2.About booking  3.About facilities in the hotel  4.Regarding other services

1. Accommodation

What time is check-in and check-out? / Is it possible to extend the stay?

Is it possible to check in after 24:00?Check-in will be late.

Is it possible to early check-in ?

Can luggage be stored before check-in time or after check-out?

For customers with children

From what age to what age are infants and preschoolers free when accompanied by an adult?

About co-sleeping with children

Are towels and toothbrushes available for infants who do not need to pay?

2. About booking

Please let me know about the cancellation fee.

Can I pay with gift certificates or gift certificates such as JCB?

Is it possible to prepay accommodation fees?

Can I change my payment to 'local payment'?

How do I change my reservation after making advance payment?

I would like to book accommodation.

Can I make a reservation by phone or email?

Can I change or cancel a web booking by phone or email?

3. About facilities in the hotel

Please tell me about the amenities and equipment in the guest room.

Is there Wi-Fi?

Is there a smoking room? / Are there places where I can smoke?

Can I use electronic cigarettes such as iQOS?

Are vending machines available?

Is there a coin laundry in the hotel?

Can visitors pass through to my room?

4. Regarding other services

Can I request a room on a higher floor?

If I book several rooms, can I arrange adjoining rooms?

Can I get medicines at the hotel?

Is it possible to arrange a taxi?

If you have any questions, please feel free to contact each facility. All the staff are looking forward to your visit.


Welina Hotel Shinsaibashi NAGOMI
Postal code: 542-0082
2 Chome-10-24 Shimanouchi, Chūō-ku, Osaka, Osaka Prefecture, Japan
TEL. 06-6213-0753 FAX. 06-6213-0754
〈 Nearest station 〉
Osaka Metro Sennichimae Line / Sakaisuji Line Nihonbashi Station 5 minutes walk Kintetsu Nihonbashi Station 5 minutes walk
Exit 6 underground 5 minutes walk